Baseline update error : SEVERE: Utility ‘copy_index_to_host_AuthoringMDEXHost_AuthoringDgraph’ failed.

Baseline update failed with following error –

[01.29.20 10:15:47] SEVERE: Utility ‘copy_index_to_host_AuthoringMDEXHost_AuthoringDgraph’ failed.

Occurred while executing line 4 of valid BeanShell script:

[[

1|

2|

3|    AuthoringDgraphCluster.cleanDirs();

4|    AuthoringDgraphCluster.copyIndexToDgraphServers();

5|    AuthoringDgraphCluster.applyIndex();

6|

7|    LiveDgraphCluster.cleanDirs();

]]

[01.29.20 10:15:47] SEVERE: Error executing valid BeanShell script.

Occurred while executing line 19 of valid BeanShell script:

[[

16|      Dgidx.run();

17|

18|      // distribute index, update Dgraphs

19|      DistributeIndexAndApply.run();

20|

21|      // archive state files, index

22|      Dgidx.archiveIndex();

]]

Check Platform services logs –

vi <Endeca-Installlation>/PlatformServices/workspace/logs/copy/DBIen.copy_index_to_host_AuthoringMDEXHost_AuthoringDgraph.log

Following is whats in the log. Refer to bold part

SEVERE: [Central Server: 10.81.33.110] The copy failed: The requested file copy cannot be completed since it requires writing multiple files to the same location.

The files <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen.modeldat <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen.worddat <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen.store <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen.cats <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen.flnk <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen.moreids <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen.attrdat <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen.dattrdat <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen.text <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen.spellinfo <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen.en.wfdat <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/MyAppen-aspell.spelldat <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/ccpp.amf <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/comment.amf <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1250.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1250.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1251.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1251.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1252.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1252.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1253.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1253.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1254.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1254.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1255.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1255.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1256.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1256.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1257.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1257.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1258.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/cp1258.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/dvorak.kbd <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/email.amf <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/en.dat <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-9.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/en_affix.dat <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-9.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/en_phonet.dat <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/html.amf <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/koi8-r.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-1.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/koi8-r.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-1.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/koi8-u.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-10.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-10.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/url.amf <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-11.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-11.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-13.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-13.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-14.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-14.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-15.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-15.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-16.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-16.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-2.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-2.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-3.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-3.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-4.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-4.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-5.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-5.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-6.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-6.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-7.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-7.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-8.cmap <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/iso-8859-8.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/koi8-u.cset <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/none.amf <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/nroff.amf <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/perl.amf <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/sgml.amf <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/split.kbd <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/standard.kbd <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/tex.amf <Endeca-Installlation>/apps/MyAppen/data/dgidx_output/texinfo.amf

would all be copied to <Endeca-Installlation>/apps/MyAppen/data/dgraphs/local_dgraph_input

Jan 29, 2020 10:15:47 AM com.endeca.esf.delegate.task.TaskLogger severe

SEVERE: [Central Server: 10.81.33.110] com.endeca.esf.shared.EsfException: The requested file copy cannot be completed since it requires writing multiple files to the same location.

Fix –

Create the highlighted directory in “would all be copied to” log line above

mkdir  <Endeca-Installlation>/apps/MyAppen/data/dgraphs/local_dgraph_input

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